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TroubleshootingNOCP2 · HighAdvancedACTIVE

Pengecekan Metro / Aggregation Network

Verifikasi link metro antara POP/core: optic, L2 forwarding, VLAN, dan performa.

TS-NOC-002Reviewer: —

Owner

SUPER_ADMIN

Last Updated

20 Sep 2026

Version

v1.0

Est. Time

15-45 menit

Required AccessNMSSwitchPatchcordPingMTR
TagsFiberVLANBackboneMetro

Pengecekan Metro / Aggregation Network

Kerangka pengecekan link metro (L2/aggregation) antara POP dengan core: optic → L2 forwarding → VLAN → performa.

Ingat

Sebagian besar gangguan metro dipicu fiber (bend/splice) dan error port, bukan perangkat itu sendiri.

STEP

Cek optic pada kedua sisi link

  1. 1Ukur RX/TX power pada switch/core sisi A & B
  2. 2Periksa CRC / error counters & FEC
STEP

Cek L2 forwarding & MAC

  1. 1Verifikasi MAC address belajar di sisi core
  2. 2Cek FDB/VLAN di aggregation
STEP

Cek utilisasi & congestion

  1. 1Pantau utilisasi port 5 menit terakhir
  2. 2Cek discards & drops (CoS)
STEP

Test throughput N2N

  1. 1Jalankan iperf3 antara POP-core
  2. 2Ukur jitter & loss

Checklist Metro

0 / 5 selesai

Escalation

L1

Customer Service

  • Verifikasi identitas pelanggan
  • Cek status akun & pembayaran
  • Cek ONT / kabel basic
L2

NOC

  • Cek OLT, PPPoE session, optical power
  • Troubleshoot jaringan akses
L3

Network Engineer

  • Cek routing, backbone, BGP
  • Koordinasi peering / upstream
L4

Vendor / Upstream

  • Penanganan issue eksternal

Version History

v1.0Publikasi awal13 Sep 2026

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